Frequently Asked Questions

What types of vessels do you serve?

We supply all vessel types, including oil tankers, LNG carriers, bulk carriers, container ships, offshore support vessels, and more.

Which ports do you operate in?

We operate in major international ports, with strategic coverage across the Middle East, India, Singapore, Malaysia, and select African and American ports. Please contact us for a full port list.

How can I get a quote?

Simply email us your RFQ or use our Request a Quote form. For faster processing, please include vessel details, port, ETA, and item descriptions.

What types of supplies do you provide?

We offer a complete range of:

Technical stores (deck, engine, electrical)
Provisions (dry, fresh, frozen)
Bonded stores
Safety and lifesaving equipment
Spare parts and consumables

Do you supply fresh and frozen provisions?

Yes, we provide fresh, frozen, and dry provisions, all sourced with strict quality control and delivered in temperature-controlled logistics.

Can I request specialized or custom items?

Absolutely. We accommodate custom orders and source specialized items through our extensive supplier network.

Do you handle bonded stores or duty-free goods?

Yes. We supply bonded and duty-free items, including tobacco, beverages, and personal goods, in compliance with port regulations.

Do you offer consolidated deliveries for multiple departments (deck, engine, galley)?

Yes, we provide department-wise packing and consolidated delivery, ensuring clarity and efficiency during onboard receipt.

Do you work with approved suppliers and brands?

Yes, we only source from authorized and reputable manufacturers, ensuring traceability, quality, and compliance with global marine standards.

What certifications do you have?

We maintain the highest industry standards with our comprehensive certification portfolio:

ISO 9001:2015 - Quality Management Systems (UKAS Certified - 9940)

ISO 14001:2015 - Environmental Management Systems (UKAS Certified - 9940)

ISO 45001:2018 - Occupational Health & Safety Management Systems (UKAS Certified - 9940)

SHIPSERV Verified Supplier - Approved maritime supply chain platform member

All certifications are maintained through UKAS Management Systems, ensuring our operations meet international maritime standards for quality assurance, environmental responsibility, and workplace safety.